Program Manager – Vendor Compliance

November 15, 2023
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Job Description

Dubai – City Walk (Talabat HQ)
time type: Full time
posted on: Posted Today
job requisition id:JR0042726

Role Summary

You will develop and optimise operational processes and technology solutions to support growth across local markets. Your key focus is to work with local teams to understand operational blockers to achieving KPI’s and engage with central teams to improve overall operational performance

What’s on your plate?

Scope and deliver initiatives to track and improve vendor compliance quantified with comprehensive data analysis to measure success

Create operational processes to improve in store operations across reliability, assortment & fulfilment ensuring vendors are compliant with adoption & implementation

Lead operations & product initiatives responsible for roll out end to end (experiment, GTM and launch) and ensure the right processes and procedures are in place

Work closely with local market teams to set operational targets and support teams to achieve through operational and product initiatives

Build relationships across local markets and central functions and work closely with Regional Operations Manager to ensure local markets needs are prioritised

Own, drive and build required reporting infrastructure to support ongoing use, improvement and optimization of core processes

Proactively communicate and where needed, create communication cadence at local level to ensure visibility of performance, initiatives and product changes”

What did we order?

5 plus years operational experience in an e-commerce or food/tech business

Experience in operational process and improvements

Experience with project management

Ability to build relationships, motivate peers and manage upwards