Pool Agent
Job Description
We all imagine that our lives are movies, constantly surprising us in every way. Well, at least the creative souls do.
Are you one of those creative minds? A character, a storyteller?
Do you want to be part of a globally recognized brand that has been entertaining for over 100 years?
Join the audition as a Service Hub Agent and start scripting your own story at Paramount Hotel Dubai
Roles and Responsibilities:
- Meet & greet guests coming to the pool
- Obtain clean towels and transport to Pool, fold and stack towels
- Anticipate guests’ needs, respond promptly and acknowledge all guests
- Open, set up, and organize Pool
- Check supply and equipment levels, report shortages to Supervisor
- Clean, prepare respective equipment
- Set up Pool furniture, cabanas, towels and umbrellas
- Remove trash and debris from all work areas and Pool
- Set up Pool furniture, cabanas, towels and umbrellas
- Remove trash and debris from all work areas and Pool
- Service pool chairs and deck with regular maintenance
- Check pool restrooms, areas throughout the shift for supply levels, cleanliness and working order, rectify any deficiencies and clean sections as assigned with proper chemicals, tools and equipment
- Monitor all guest activity in assigned work area, be alert to any sign of trouble
- Return all dirty towels to Laundry
- Other duties as assigned by the Spa & Recreation Department
- Must be able to interact with Cast Members/Guests professionally, helping them with changes and last minute requests as needed
Qualifications and Experience:
Essential:
- Experience in hotel or health club industry
- At least High school graduate
- High level of verbal and written English
- Excellent customer service skills
Desirable:
- Previous guest relations experience in 5 star hospitality industry
- High school diploma or equivalent preferred