BI & Data Analyst
Date: 16 Nov 2023
Location: DUBAI, AE
Bi & Data Analyst -Terminals
Accountable to collects and stores data on business activities and transactions (e.g. sales numbers, market research, logistics…). And to ensure the quality and accuracy of that data, then process, design and present it in ways to help people, businesses, and organizations make better decisions.
•Managing master data, including creation, updates, and deletion.
•Provide quality assurance of imported data, working with quality assurance analyst if necessary.
•Commissioning and decommissioning of data sets.
•Processing confidential data and information according to guidelines.
•Helping develop reports and analysis.
•Managing and designing the reporting environment, including data sources, security, and metadata.
•Supporting the data warehouse in identifying and revising reporting requirements.
•Supporting initiatives for data integrity and normalization.
•Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems.
•Generating reports from single or multiple systems.
•Troubleshooting the reporting database environment and reports.
•Evaluating changes and updates to source production systems.
•Training end users on new reports and dashboards.
•Providing technical expertise on data storage structures, data mining, and data cleansing. Analyses business needs and conceptualises solutions to meet and exceed customer expectations
•Should be Customer centric, achieve customer satisfaction and maintain proper perspective in all activities.
•communicate effectively (verbal or written) with Customers, Implementation team and Product vendors on the matters related to all aspects of service delivery
Additional Principal Accountabilities
•Coordinates development with Application development manager
•Interacts with other GIT teams like Infrastructure, Systems Development and Application support teams
•Defines test scenarios based on the business processes
•Develops test plans
•Conducts test according to created test plans
•Coordinates user testing
•Identifies issues, tracks, reports and resolves them in a timely manner
•Works with business units to identify required changes.
•Communicates needed changes to development team.
•Prioritizes multiple tasks effectively.
•Coordinates resources availability in accordance with project schedule.
•Analyses the requirements and estimates the cost of implementing the solution
•Provide inputs on costs to Integration and Smart services manager
•Degree: Minimum Bachelor’s degree in Computer Science, Engineering or Business field or equivalent
•Preferable professional certifications: Certification in business analysis (eg. CBAP etc) and project management (e.g. PRINCE II, PMP, etc)
•5+ of Information Technology experience
•2+ years of relevant working experience