Bellman – Atlantis The Palm

November 21, 2023
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Job Description

Bellman – Atlantis The Palm

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

About The Role

Atlantis, Dubai, is a truly extraordinary, intriguing, and unique entertainment destination, and we currently have an opportunity for an experienced Bellman to join our amazing Front Services team at Atlantis, The Royal! At Atlantis The Palm, we strive to create a destination experience that is not only unforgettable throughout each guest stay, but where amazing and everlasting memories are created!

Are you somebody who makes everybody feel like royalty? Do you enjoy multitasking and have an eye for detail to enhance the guest experience? Are you highly personable, energetic and passionate about providing outstanding service for our valued guests while working in a fast-paced environment? If this is the case then Atlantis The Palm s looking for a candidate like you!

As a Bellman you will be the service rock stars of our hotel! You will perform the daily Front Services activities primarily tasked in providing all hotel guests & patrons with highly efficient and detail luggage service, directions, greeting, property information, porte cochere assistance and in room orientation and general tasks. The Bellman with ensure all tasks and luggage needs are delivered or collected and stored accurately and promptly in every interaction. Though skillfully trained, your job it will be to blow away the customer and be pro-active in promoting hotel experiences and offerings. The Bellman is responsible for creating thrilling guest experiences and acts as an invaluable ambassador of Atlantis, The Palm.

About you

Working for Atlantis gives you the key to a myriad of growth opportunities considering your career preferences. The possibility to cross-train within the hotel will allow you to develop your professional and personal skills to continuously learn. Passion for customer service is the driving force for this role.

It is essential that you have previous experience within a five-star hotel or resort environment or alternatively, prior work history in Front Office, Guest Relations, Club Lounge, or similar luxury service environment. Immaculate personal presentation, enthusiasm, immaculate grooming and a higher than average physical fitness level is essential in this role along with a fluency in English is mandatory. Additional languages are desirable

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.